Milk dispensers and glass bottles a hit with shoppers

By Jim Cornall

- Last updated on GMT

Auckland shopper Jenny Bramley was the first customer to fill her reusable glass bottle from the milk refillery station.
Auckland shopper Jenny Bramley was the first customer to fill her reusable glass bottle from the milk refillery station.

Related tags Milk Glass

Fresh milk dispensers and reusable glass bottles are being introduced into grocery stores in New Zealand following calls from shoppers for milk brands to ditch plastic bottles.

Lewis Road Creamery launched the initiative after receiving requests from shoppers asking for a return to glass.

“The plastic problem really worries our customers,”​ Lewis Road Creamery founder and CEO Peter Cullinane said.

“Two years ago we switched to 100% recycled plastic bottles but we’ve always wanted to do more, so this is another step in the right direction.”

Auckland shopper Jenny Bramley says taking a glass bottle to fill at the grocery store is no different to taking a reusable bag.

“I got in touch with Lewis Road earlier this year letting them know my dream of being able to get milk in glass bottles.  I’ve gone to a lot of effort in the past to buy milk in glass, including taking my own bottle to the farmgate.  So it’s great that finally there is a much more convenient option and to know I won’t be adding to the plastic mountain,”​ Bramley said.

The milk dispensers will initially be installed at Farro stores in Auckland before being rolled out nationwide in other grocery stores.

“We know that refill stations work brilliantly at small farmers markets around the country, and we really want to see that same responsible approach at a more mass market, urban level,”​ Cullinane said.

With around 23,000 tonnes of plastic milk bottles entering New Zealand’s waste stream annually, Lewis Road saidany thing that can be done to reduce the amount of plastic waste is a positive move.

The milk dispensers are supplied by New Zealand business Glass Bottle Milk & Co.  Customers buy a one-liter screw-top glass bottle for filling from the dispenser located in-store.

“We are always looking for new ways to offer shoppers more sustainable shopping solutions and, like our friends at Lewis Road, we have received many requests from our customers for milk refill stations like these,”​ Farro CEO Bryce Howard said.

“A trial of the milk dispenser in our Grey Lynn store has been really well received by our customers so we are looking forward to having more dispensers in more stores for more of our customers to access.”

The reusable one-liter bottles cost a one-off NZ$4 (US$2.58) and each milk refill of Lewis Road Creamery Organic Homogenised milk is $4 per liter.        

Related topics Retail & shopper insights